Frequently Asked
Questions

  • In-chair Philips Zoom whitening is $695, or $590 for new clients until 31 January 2027. At-home whitening by appointment starts at $115 (gel for your existing custom trays) or $185 with a preformed tray kit, and a professional scale and clean is $129. Private health rebates may be available, depending on your fund and level of cover.

  • Yes. Every whitening appointment begins with an assessment of your teeth and oral health, and time to talk through your goals. If you'd like to talk things through before booking treatment, you can also book a complimentary 30-minute consultation.

  • The whitening treatment itself takes up to 60 minutes and consists of 3–4 × 15-minute whitening rounds.

    Please allow up to 90 minutes for your full appointment. This includes your consultation, preparation, treatment, aftercare and payment.

  • In-chair whitening is done in one visit of up to 90 minutes. At-home whitening is done at your own pace, usually over 7–10 days and sometimes longer, and is a lower-cost option.

  • Sonreir brings together over 15 years' experience in dentistry and a dedicated focus on teeth whitening and oral health. Every appointment is with a registered Oral Health Therapist, in a calm, light-filled space in Collingwood. From your assessment through to treatment and aftercare, the Sonreir Signature Whitening Experience is centred on individual care and clinical attention.

  • Teeth whitening is suitable for most adults with healthy teeth and gums. A complimentary consultation is available if you'd like to discuss your goals, ask questions and understand your whitening options before booking treatment. An assessment of your oral health and suitability is completed before every whitening treatment.

  • Teeth whitening is not recommended during pregnancy or while breastfeeding.

  • Healthy teeth and gums are important before whitening. Any existing dental concerns should be assessed and addressed first. Results vary depending on your natural tooth shade, the type of staining and individual factors. A pre-treatment consultation helps determine your suitability and expected results.

  • A scale and clean in the six months before your whitening is recommended. You can see your own dentist, or book a professional scale and clean with us before your whitening.

  • Yes. Eligible private health rebates are processed on the day through HICAPS. Rebates depend on your health fund and level of cover, and not all policies include a benefit for teeth whitening.

  • When performed by a registered dental practitioner using approved whitening products and appropriate clinical protocols, teeth whitening is considered safe. At Sonreir, all treatments are provided by a registered Oral Health Therapist, with an individual oral health assessment completed before whitening begins.

  • Some people experience temporary tooth sensitivity during or following in-chair whitening treatment. This generally settles within 24–48 hours. Your sensitivity is monitored throughout treatment, and desensitising products and adjustments can be used where appropriate to help manage discomfort.

  • When performed correctly using approved whitening products and following appropriate clinical protocols, teeth whitening is not considered harmful to healthy tooth enamel. Your oral health is assessed before treatment to ensure whitening is suitable and any existing dental concerns are addressed.

  • Side effects are generally mild and temporary, with tooth sensitivity being the most common. Some people may also experience dry or chapped lips from the mouth retractor used during treatment.

    Contact between whitening gel and the gums, lips or cheeks can cause irritation, which is why these tissues are carefully protected before treatment. Existing cavities or leaking fillings may also cause discomfort during whitening and should be addressed beforehand.

    Your tooth shade can settle slightly in the first few days after treatment, which is normal.

  • Whitening treatments lighten natural teeth but do not change the underlying shade of existing fillings, crowns, veneers or bonding. Surface staining on these restorations may be reduced, but their original colour will remain. This can result in a shade difference between your natural teeth and existing restorations.

  • Whitening results vary depending on your starting tooth shade, the type of staining and how your teeth respond to treatment. The aim is to achieve a brighter, natural-looking result that complements your smile. Your goals and desired shade are discussed during your consultation.

  • For the first 24 hours after whitening, it's recommended to avoid foods and drinks that can stain your teeth, such as coffee, tea, red wine, curry and coloured sauces. After this period, you can return to your usual diet.

  • Results from in-chair whitening generally last 6–12 months, although this varies between individuals. Smoking and regularly consuming coffee, tea and red wine can contribute to staining over time. At-home whitening can help maintain your results between in-chair treatments. Good oral hygiene and regular dental check-ups and cleans can also help keep your smile bright.

  • Tooth staining can be caused by foods and drinks such as coffee, tea, red wine and dark-coloured sauces, as well as smoking. Ageing, certain medications and inadequate oral hygiene can also affect tooth colour over time.

  • We’re located inside Method Aesthetics, Level 2, Ste 6/50 Gipps Street, Collingwood VIC 3066. Appointments are also available with limited availability at Choimes Dental, 3/405 Torrens Road, Kilkenny SA 5009

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